Sandcastle Pediatric Dentistry
Opening Hours
Patient Reviews
Nicole Hidalgo
We came here for a second try/opinion… The first dentist recommended my son be put to sleep and included teeth that didn’t exist on their original treatment plan so I was excited when we found this doctor- I normally don’t leave negative reviews, but I feel this experience is worth sharing for other parents. I brought my son in for treatment and made it clear that he does not do well with feeling confined or having his nose covered. Despite that, the office insisted on using nitrous oxide. After going through the already stressful and upsetting process of numbing him, the dentist ultimately decided he was “not a candidate” and recommended full anesthesia — being put to sleep — to complete the work. This was incredibly frustrating and honestly traumatic for my son, especially considering nothing was actually accomplished during that visit and hewas numb for the next three hours. Thankfully, we sought another opinion and found a pediatric dentist in Los Alamitos who was able to complete all of his dental work while he was fully awake — no nitrous, no anesthesia, and no major surgical intervention required. It took us four appointments, but was well worth splitting up the visits. It was not traumatizing for my son, and he was comfortable throughout the whole process. Every child is different, and I strongly believe patient comfort and listening to parents’ input should be a priority. Unfortunately, that wasn’t our experience here. I would encourage other parents to ask questions, advocate for their child, and consider second opinions if something doesn’t feel right.
Laurie Boulware
Dr. Ortega consistently displays the highest level of professionalism, practices with new and cutting edge technologies and connects with his pediatric population effectively. His office is welcoming and dental hygienists are timely and kind. Always a pleasure to visit!
Anna Peak
The best kids office! Staff are all friendly & patient. Dr Ortega has been wonderful with my 6 year old and her care. Explains things well, talked her through a tough procedure. It’s a nice clean office, interesting toys to play with in the waiting room & TVs mounted on the ceiling for a great distraction during cleaning or procedures.
Marisabel Cisneros
I would give 100 stars to Suncastle Pediatric Dentistry!!! They are just amazing. My daughter has autism and would scream at the top of her lungs when she knew she was going to the dentist. From Dr. Mark Ortega to his wonderful staff, They had so much compassion and love for all of their Patience.. Jazzie looks forward now for her visits!!! The biggest thank you to this wonderful team Thank you 🎉🎉🎉🎉 #thankful
Marlene Nashed
Dr. Ortega & his staff are always so welcoming and make my 3 kids feel so comfortable. The office space is so nicely-decorated, clean, and inviting. They are very well-staffed with hygienists & office staff. Most importantly, Dr. Ortega is a truly compassionate & skilled dentist. He is extremely thorough & is really thoughtful about preventative measures. After having a terrible experience at another pediatric dentist, I was referred to Sandcastle & can honestly say that I wholeheartedly trust Dr. Ortega’s recommendations.