Silicon Valley Pediatric Dentistry and Orthodontics - Santa Clara
Opening Hours
Patient Reviews
andrea nelson
My children have been patient’s seen in office since about 6 months old. They are now 4 and 5 1/2 years old. They are not afraid to be seen by the practitioner/dentist. The dentist are young and friendly to pediatric patients and staff. Appears to be a very positive working environment. The equipment is caterer/geared towards pediatric dentist patients, which is a fun concept that makes dental health fun and less intimidating. The facility is clean and full of activities for the peds patients to use while waiting to be seen. There are lots of patients and work stations. My children and I have always encountered an extremely nice professional dentist that understands the needs of the pediatric dentist patients of all ages. The children have the option of a movie while in the dentist chair and free play in the lobby or outside. Check-in is great, fast and I appreciate the acknowledgement of my family.. The only issue I have is the long wait times between dentists and patients. It seems as though the dentist is always behind seeing patients and it can become disruptive for the other young patients waiting. I completely understand, time gets away and everyone is extremely busy. But this has happened several times. Staff is great and professional and friendly.
Brian Lee
Was a really great experience! Brought my two kids to their first visit, and they loved the toys and play area and Dr. Adrienne. They wrote our kids name on the window. They wanted to stay after to play even after the appointment was over. They have a tv on the ceiling, ipads in the wait room, and just overall a very friendly environment. My kids are excited to come back
Kellie Lynn (KLM)
My 4 year old has been coming here for over a year now and she actually looks forward to going. She has seen a few different dentists but each one has been so good with her and have a fun way with children so they feel comfortable. They gave her stickers, and at the end a coin for the prize machines which she really looks forward to and gives her incentive. They have a cute play area while waiting too and some iPad games. I highly recommend them, they’re the best!
Bryanna Picato
Took our son to his first dentist appointment and we had such a positive experience. It was so cute seeing his name written on the outside to welcome him as a new patient. Very kid friendly staff and facility. Excited for our next visit!
Binxu Chen
I’m really disappointed with the service here. I called to confirm whether our new insurance was accepted, and the front desk told me I would get a call back the next business day. No one called. I waited three business days and called again. This time they promised a callback that same day. Again — nothing. Then it got worse. A couple of days later, I called once more, and the phone was picked up and immediately hung up twice. No explanation, no follow-up, nothing. At this point it’s hard to believe this was accidental. For a children’s dental clinic, this level of communication and customer service is unacceptable. Parents shouldn’t have to chase down basic information or deal with phones being hung up. If this is how they handle something as simple as an insurance check, I can’t imagine trusting them with my child’s care. Extremely disappointing. They seriously need to fix their communication and professionalism.