Pediatric Dental Associates of West Philadelphia
Opening Hours
Patient Reviews
Mecca Lockhart
We returned for my daughter’s annual cleaning and once again had a great experience. The staff was welcoming and patient, and they made my daughter feel comfortable from start to finish. The dentist was gentle, thorough, and explained everything clearly. The office was clean and well organized, and the appointment ran smoothly. I truly appreciate the care they provide and would highly recommend this office to other parents.
A. Richardson
Staff are amazing and overall I'm happy with the service that I am provided. However, I believe that the insurance verification policy needs to be adjusted. The insurance shouldn't be ran/confirmed at the time of appointment, especially when a link to fill out all the paperwork (with a section to provide current/new insurance) is sent at least 2 weeks before the appointment. Even with this hiccup, we still come for amazing dental service and experience.
Amber Dunkley
I did not have a good experience today when I was at the office with my son. I was asked to try to come in a half an hour earlier and I did at 3 o’clock my appointment was for 3:30. I waited two hours. It was very busy in there, but we were overlooked and by 5:30. I realized that people were leaving and we were the last ones in there and I went to the front desk to see what was going on, and the lady at the front desk, put her hands up to her mouth in shock, realizing that we hadn’t been seen and the Doctor had left and all the staff was leaving as well, so not only did we have to wait we never got seen she said somehow we were removed from the schedule. I was extremely pissed. My kids were tired. They were restless, and you know how kids get when they are restless. although the lady at the front desk was very apologetic, I was very pissed and was at a loss for words. She asked me if I could come back tomorrow. I told her I wouldn’t be able to come back until tomorrow at the same time 3 o’clock and she said to ask for her when I arrived so I have no choice but to make sure my son is seen by the dentist tomorrow and pray for a better turn out.
Shacita Rice
My daughter has been a patient at this center since she was nearing two. One of the initial things I noticed was how bright the waiting room was and how animated the actual patient rooms were. Secondly, the staff over the last 4 years have all been friendly and patient with answering questions, really helping me feel comfortable as a parent and she as a child. Lastly the take away bags have essentials that she enjoys. Two things that would definitely push my 5th star would be getting the 2nd bathroom fixed (been down every visit) and the wait time before being called (30+ minutes).
nijah james
I had a 930 am appointment today for my 3 children a regular check up and teeth cleaning. Granted places run behind time sometimes but when I walked in I realized it was too many people in there waiting to be seen as well. We sat for 30 minutes a lady next to me asked about the wait she also had a 930 am appointment a worker in the back let her know it was at least another 30 minute wait. I decided to reschedule because it was crowded along with another few patients as I walked out I heard discussion about the same because some didn’t not properly schedule appointments. It happens I say okay I come back the woman at the front desk told me 1pm sure enough when I came back now with all 4 children 3 which are being seen I see “out on lunch until 130 pm” sign I ask the same lady whom I rescheduled with and ignorantly her and another 2 woman sitting behind her who never turn to say hello when I came back in at 130 because I guess they were on linch break at the front desk so disgustingly rude. The woman in front with a mouth full of food said “i told you 130!” As she shook her head no. It was just very rude very ignorant and unprofessional my kids did not get service today the first or second time experience was horrible!